For Brokers

Overflow support when boards are stacked

Freight coordination for brokers managing overflow lanes, tight timelines, or capacity shortages. We coordinate capacity and communication while you manage priorities.

What the Broker Desk handles

Execution support across carrier coordination, communication, and documentation

Carrier Coordination

We source vetted carriers from our network, handle rate negotiations, and coordinate assignment. You stay focused on your core lanes while we execute overflow.

  • Carrier sourcing and vetting
  • Rate confirmation handling
  • Pickup and delivery scheduling

Communication Management

We handle direct communication with carriers throughout transit. Milestone updates flow to you, not your customers—keeping you in control of the relationship.

  • Carrier communication coordination
  • Milestone tracking and updates
  • Issue escalation and resolution

Documentation & Closeout

Every load is documented from rate con through POD. You receive complete files for billing and customer reporting—no follow-up required.

  • Rate confirmations delivered
  • Update logs maintained
  • POD and closeout documentation

Priority Overflow Handling

When boards are stacked and timelines are tight, we step in with vetted capacity. You maintain customer control while we execute the coordination.

  • Rapid capacity sourcing
  • Execution-focused coordination
  • Behind-the-scenes support

Submit an overflow request

Send us lane details and we'll coordinate coverage while you focus on core operations

We respond by email with confirmation questions, then outline next steps.