Simple, transparent freight coordination from request to delivery
Freight Relays provides freight coordination services. Capacity and timing depend on market conditions.
Choose your role and follow the coordinated process designed for your needs
Provide pickup/delivery details, equipment type, commodity, and any special requirements through our request form.
We respond by email with confirmation questions and present a coverage plan with timeline and rate details.
Get milestone updates from pickup through delivery with documented communication and POD upon completion.
When your board is stacked, send us lane details, rate targets, and any special constraints through the broker desk form.
We source vetted carriers and coordinate directly, keeping you updated on coverage status and carrier assignment.
Receive rate cons, update logs, and PODs—all documented for your customer communication and billing cycle.
Submit MC/DOT, insurance details, equipment information, and primary lanes through the carrier application form.
We verify active authority, insurance, safety records, and conduct documented onboarding to ensure network standards.
Once approved, get matched with freight opportunities in your lanes with clear rate cons and load requirements.
Communication standards and milestone tracking throughout the freight lifecycle
Rapid response workflow: We acknowledge your request and follow up with confirmation questions to ensure all load details are accurate.
We coordinate with our vetted carrier network to match your load with qualified equipment and present coverage details including carrier info and rate confirmation.
Milestone updates at key points: pickup confirmation, departure, en route check-ins, arrival notification, and delivery completion with documented communication logs.
Upon delivery, we provide signed POD, complete communication history, and all documentation needed for billing or customer records. Everything documented, nothing assumed.