Terms of Service

Acceptance of Terms

By accessing or using the Freight Relays website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website or services.

Services Description

Freight Relays provides freight coordination services, connecting shippers, brokers, and carriers to facilitate the movement of goods. Our services include carrier sourcing, communication coordination, milestone tracking, and documentation management.

Important: Freight Relays provides freight coordination services. Capacity and timing depend on market conditions. We do not guarantee specific outcomes, transit times, or availability of carriers.

Website Use

You agree to use our website only for lawful purposes. You may not:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the website or servers
• Submit false, misleading, or fraudulent information
• Use automated systems to access the website without our permission

Service Limitations

Freight coordination is subject to carrier availability, market conditions, weather, regulatory requirements, and other factors beyond our control. We make reasonable efforts to coordinate freight services but do not guarantee:

• Availability of carriers for any specific lane or timeframe
• Specific transit times or delivery dates
• Rates or pricing at any particular level
• Uninterrupted or error-free service

User Responsibilities

When using our services, you are responsible for:

• Providing accurate and complete information in all forms and communications
• Maintaining the confidentiality of any account credentials
• Complying with all applicable shipping regulations and requirements
• Properly packaging, labeling, and preparing freight for shipment
• Disclosing any hazardous materials or special handling requirements

Limitation of Liability

To the maximum extent permitted by law, Freight Relays and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website or services, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Freight delays, damage, or loss
• Errors or omissions in communication or documentation
• Service interruptions or website unavailability
• Actions or inactions of third-party carriers

Our total liability for any claim arising from our services shall not exceed the fees paid to us for the specific service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Freight Relays from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our website or services, your violation of these terms, or your violation of any rights of another party.

Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Freight Relays or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

Third-Party Services

Our services involve coordination with third-party carriers and service providers. We are not responsible for the actions, omissions, or performance of these third parties. Any agreements or arrangements with carriers are subject to their own terms and conditions.

Termination

We reserve the right to suspend or terminate your access to our website and services at any time, with or without notice, for any reason, including violation of these terms.

Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or our services shall be resolved in the courts located in the United States, and you consent to the exclusive jurisdiction of such courts.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact

For questions about these Terms of Service, please contact us through our contact page.